Long voter lines have plagued ballot casting for countless elections. Significant delays occur during the process of Poll Workers checking-in/verify voters using a Poll Book. The modernization from paper to digital formats for Poll Books has solved some of these problems - but in some cases, dysfunctional technology can bring the check-in to an absolute halt.
The legacy system was not built with accessibility standards in mind. Additionally, the hierarchy of content was haphazard and did not align with the relevant functionality for users. It was time for a complete overhaul.